Awesome customer service...Kenneth Whitehead and Leon Calloway...Very polite non pushy salesman¿
I had a wonderful experience at the AutoMax car dealership and would gladly tell friends, family and loved ones to come see y'all. Every step of the way was mad easy for my first purchase of the 2016 Ford Escape. Doug McGee was a wonderful salesman and didn't pressure is into anything we didn't want to do. James Taylor walked me step by step for the coverage options and answered all of my questions. I cannot remember the name of the gentleman that's showed my wife and I all the add on and "how to do" things in the vehicle. All and all its was great and lol forward to doing business with them in the future
I recently purchased a low mileage 2016 Chevy Traverse through the USAA car buying program, and worked with Timothy White. Timothy was most helpful, and made the experience very easy and pleasant.
Andrew Lovorn is a great employee in the services department and really helped me out with my issue for my truck. Excellent, professional, and quick service. Could not have asked for better service and extremely satisfied
I worked with Timothy White at Automax, and he was wonderful from the beginning. He was very patient and helpful with all the questions I had and made sure I was taken care of every step of the way. He was very honest and friendly and I would recommend him 100%!!
My husband and I just bought an SUV from Automax. It was by far the best buying experience. The dealership was clean and well maintained and they went out of their way to make us comfortable. We had free lunch and all the snacks we wanted. We bought our vehicle while the dealership was still running their dollar days special so we were able to purchase a Fitbit for one dollar. The vehicle was clean, in excellent shape and priced right. As soon as our sales woman drove up in it, we knew it was the one. Finally, we walked away with $15.00. worth of gas as well. Cheryl was a great saleswoman, not pushy, she just presented the facts. We are very pleased with the purchase and we highly recommend this dealer for all your vehicle needs.
Came in looking for a car and left with a great deal on a 2014 Dodge Charger. Timothy White made the whole experience great and y'all have earned a life long customer!
This morning on my way to work as an Uber driver, I ran over a nail and got a flat tire. Luckily I was right across the street from AutoMax Hyundai. A mechanic showing up to work saw me lifting my car and he went and got a device from his truck and jacked up my vehicle He then changed my tire before he went to work. I I want to pay him and he said because he saw my handicap plates for the military, he wanted to help repay the people that have served. It brought a tear to my eye and made me proud to be an American. I told him I was sorry if I made him be late for work he stated he didn't have to be in for an hour but there are a lot of people waiting for their cars and he didn't want to disappoint them. I didn't get his name because he said that's okay but thank you once again for your dedication to the military community
The wife and I went to Automax Ford with the intentions of just looking. We were met by a salesperson who really did mesh with our personalities so we left that night. When we were lurking in the parking lot at about 9 pm on another night trying not to be noticed another salesman named Bob Thompson spotted us. Immediately Bob explained to us he was there only to sell us the car we wanted and placed all the cards in our hands. We came back and talked to Bob on another day but after all was said and done we did not purchase a car, mostly because we couldn't figure out what we wanted. After about 2 weeks we had decided exactly what we wanted and I returned to talk to Bob. Bob bent over backwards to try and get us in a car and when the exact car we wanted wasn't in the area he had the dealership bring one up from almost the border of south Texas. Well, after seeing the car that was basically special ordered for us and sitting in the parking lot we decided we wanted something else. Now most people would have already been frustrated and made us take the car we ordered but not Bob. Bob insisted he didn't care and wanted us in the car we dreamed of. About 30 minutes later my wife picked out the car of her dreams, which was in the showroom in front of Bob's desk of all places. I can't stress enough that all the reviews on here about Automax might have been posted due to bad experiences but when you see this one know I took the time to write this so BOB THOMPSON could be recognized as a good person who will treat you right.
I recently purchased a vehicle at the Automax Ford dealership in Killeen, Texas I would like to say that the dealership is outstanding, first class rating professional all of the members work hard at their jobs and aim to satisfy the customer. Thans again Automax for making it possible to reach my dream of owning a Ford F150. Satisfied customer
Words cannot explain how professional and amazing John and Ramon were. This was my first time dealing with a big dealership but that didn't matter, I felt comfortable and at ease. I had questions they were willing to answer and be honest with me about. I knew this was the right place when they had my dream car sitting at the top of the lot waiting for me. I was very fortunate in hearing about them and recommend everyone who is looking for a car to check out Automax, they'll treat you like family. Again thank you John and Ramon.
I went to Automax because of their wide selection of vehicles. I was very impressed with My Salesman Joshua Hernandez. This young man was very professional and made sure that I was taken care of. Not only did he find the exact vehicle that I wanted but with his management team behind him, I got the best deal money could buy. I told all my friends at work and recommended that they pay Automax a visit next time they are in the market for a vehicle. I am proud to say that Automax made me feel right at home! Thank You Automax!!
Wow Jon was amazing! Troy and Tim also made it happen! I told them when I arrived that I wanted to spin that wheel today and leave with a new truck.....And they made it happen. Gave me plenty for my trade in and loaded up the rebates. Thank you all for everything. If you want great honest sales staff, head to Auto max ford and ask for Jon Locke. Thank you once again!
Overall, I had a wonderful buying experience today at Automax Ford in Killeen. Not only was the salesman, Timothy, knowledgeable on the vehicle I ended up purchasing, but he was very nice and accommodating. And Charles in the business department was great. To top off the experience, they have drinks and snacks for customers and they had barbecue that they served today as well. Others came in, interested in the vehicle I was attempting to purchase, a 2013 Ford Raptor, and they didn't play the competition game that other dealerships might have to try and drive up the sales price. Very, very happy with my experience.
Id like to say I am very satisfied with the service I was provided at Automax. I really needed to get out of my current vehicle and get into to something new. Timothy was fair and courteous when it came to every part of the process. It took a little longer than I hoped for but I am very satisfied. There was one part in the process I will not mention here, Timothy needs to address it with the management and he knows what that is. Finally I want to thank Bobby for assisting me all the way through the nitty gritty part of the buying process. Bobby did what no other producer there could do. Thank you. Along with all the departments at Automax.
Love the experience of getting a new car up there. No hassle, good people. Hell, they even gave me a dinner gift card before I drove off with my new ride. Who does that? I would consider another vehicle from Automax Hyundai / Ford in a heart beat.
Automax is the way to go Carlos gave me an sweet deal. If you are looking for a car automax is the way to go.
Great place to buy a vehicle! I bought a F150 and am beyond thrilled with it! The salesman Jon Locke was polite, friendly, informative and funny!The manager was friendly and very engaged, I believe his name is Lambert. Also the finance manager Danny was friendly and very quick but informative. Overall a wonderful experience! If you need a vehicle ask for Jon and he'll do the rest!
Got a screaming deal on a new a F150 Platinum, no dealer in Austin, Waco, San Antonio could beat! As a matter of fact beat Covert Ford by thousands and its was a truck on Converts lot they dealer traded for. Unfortunately next day the truck had a hiccup. However the sales team at Automax (Jon, Lambert, Tim) kicked in, found an exact match at a dealer in Houston. They worked the dealer trade and dispatched a driver to go get it few days later driving a brand new F150.
2nd vehicle we've purchased from Automax. Experience was great! Quick trade in numbers, hospitality while waiting, no pressure for financing!! Zeb & Larry treated us great! We normally do our best to buy local however we will drive 1 hr to purchase our cars at Automax!!
Leon is great highly recommend him!! Used cars needs snacks too :)
bought my car in Aug 2016, I have nothing but praise for Automax. Had to take to service dept today and Mr. Travis Daniel took care of me personally. The team was awesome and Mr Daniel was extremely helpful and professional. Hats off to the whole service dept and especially Mr. Travis Daniel. I recommend Automax of Killeen Texas to anyone (which I have already done). Thank you to all Marion Perry Burnet, Texas
Ford Service in Killeen, TX
The services that we offer for your Ford at Automax Ford have almost no bounds. We can get you the oil change that you need, and provide you with any major engine or transmission work. We are here to make your Ford owning experience as easy and painless as possible. Automax Ford will give you the service and the maintenance that your vehicle needs right here in Killeen, Texas. When you bring your Ford to our experienced technicians you can be sure that you will only receive the very best service.